I have written before about systems. About the importance of having systems in your business. We have talked about how important systems are to your mission. Today, though, I want to talk about how important systems are for your legal.
As you know, I firmly believe that legal impacts every aspect of your business. Every decision you make in business is impacted in some way by legal. Your relationships are impacted by legal, your transactions are impacted by legal. So, it isn’t a stretch to think that your systems should be impacted by legal.
When I talked with John Burdett of Fast Slow Motion, we talked about starting early with your processes. John told us to put processes in place early to prevent problems in your business. He even suggested starting with your sales process.
The idea is to create a process that lets you know why you are successful and why you are not, so you can repeat it. Part of that should be influenced by legal. As you build a sales process, you need to consider how you will collect your fees if things go wrong. How will you deal with issues outside of the scope of a project. How will you make sure the contract you want your customers to sign works for your business?
Are you building your business processes to work with your legal? Is the development of your sales contract an integral part of the development of your sales system? If the two are not working together, neither of them may work at all.
If you sales system does not speak to the contract your clients will sign, your contract may be nullified by something you or your sales staff say during the sales process. If your contract isn’t influenced by your sales system, then the legal may kill the deal. So, make sure your systems work with your legal.
Work through legal issues early. Think about what you need to cover in your contract. How will the relationship with your clients look. What happens after the deal is struck? It is important to get it in writing, but that writing needs to work in your business and be influenced by your process.